RETURN POLICY

 Last updated September 14, 2025

Thank you for buying from us. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange within 14 days from purchase. Please see below for more information on our return policy.

 RETURNS

 The following items cannot be returned or exchanged:

  •     Personalised Items
  •     Downloaded Items
  •     Items already sent via email

 RETURN PROCESS

 To return an item, please email customer service at [email protected] or by using the online form available at https://erio-art.com/contact-us/

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 days from the receipt of your item to process your return or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected]om